Where does our product come from?
  Our product come from our factory in Shenzhen China and we have our warehouse and head office in SZ China?

How long does it take for me to get my product?
  We offer different shipping method base on what you are buying, most of our customer who buy small qty ship by express delivery which take 3-4 days anywhere in the world and if you are buying in large qty the best option is by sea which is over 75% cheaper than air express but it take 2-3 weeks depending where you are shipping to.

Why is our product so cheap?
  That a good question to ask, our product are cheap because we are the direct manufacturer.

Does the product have good quality because is so cheap?
  Yes they do because we have quality control team, when you buy from www.PapaChina.com you have access to cheap and quality product with lifetime warranty!

Does your product have warranty?
  All are products come with lifetime warranty!

What kind of payment method do we accept?
  We accept different kinds of payment method, PayPal, Credit Cards, Wire Transfer, and Western Union.

What kind of Promotional Product do we offer?
  We offer almost everything you can ever think, some not listed on our website, you can contact us on Sales@PapaChina.com and tell us what you need and we will be happy to quote you direct factory price or we can also advice you what promotional product will be best for you.

Do we offer Sample?
We have two option of FREE SAMPLE.

A) We can make imprint of your text or logo on the promotional product and take a digital photo of the imprinted product and send you the photo for review and approval.

B) We can also send you a free sample with your text or logo imprinted and you pay $29 shipping fee and when you approve your order and put in your order, we will refund back your sample fright fee.

  Most customers select photo sample delivery, because is much faster, save you time and $$$.

So what are you waiting for, send in the details below to get your FREE IMPRINTED SAMPLE.

Model # of selected Model:
Logo or Text:
Photo Sample or Delivery Sample:

Send to Sales@PapaChina.com

Why do we offer FREE IMPRINT on all our promotional products?
  Yes we do this because we want to offer you the best and always the best of promotional products in a easy way and in direct form without any set up fee or imprint fee and make you decide on what you need fast, with PapaChina.com you get FREE imprint on all promotional products always.

Where do we ship to?
  We Ship WORLDWIDE.

How do i place order?
  After you have seen the product that you are interested in contact Sales@PapaChina.com we will review all information and then we will invoice you and tell you the step to take.

Can i order a product without no imprint?
  You may own your own promotional company and you just want to do imprint your self and need a blank product, sure no problem we will be glad and happy to sell you blank product without no imprint.

Do we Offer discount for Non Profit Organizations?
  Yes we do. Clubs, Charities, Schools and Community Group Discounts as part of our community support PapaChina.com offer special discounts for community groups and non profit organizations. Contact Sales@PapaChina.com and tell us about your organization or event and we'll see how we can support.

Do you offer fast and rush service?
  Yes we do, we may have to add a very small fee base on rush delivery.

Apart from the price online plus shipping we quote is there any hidden fee?
  No we don't work like that, what you see is what you get, no hidden chargers.

Does our price change?
  Yes it does, but we do our best that the price you see online is the same price we sell to you, why price may be a bit high is that raw materials and exchange rate may change this will force us to step up the price a bit without any notice, but be rest assure that if price will be high you will still be buying cheap, because we do our best to offer you direct factory price.

What is our production step?
   Is just easy as ABC. A) You approve your sample. B) We get your payment C) We start production and show you prove of production.

How to i submit my artwork or logo?
  Easy, attach your logo or type your text and email to Sales@PapaChina.com to order via email.

How safe is my personal information and company information?
   When you deal with us we don't ask for much, just your contact name, company name and address that all, when you are paying with credit card or PayPal all this is taken care of by PayPal so you don't need to send us your credit card information, so you are 100% secure.

Have anymore questions you will like us to give you a direct answer email Sales@PapaChina.com.